This policy explains how information is handled when you visit the SWIX website or submit an enquiry. It covers this website; additional information may be provided when you engage a specific service.
1. Information collected
The enquiry form requests your name, email address, country calling code, and phone number. You can also provide an optional message. Hosting and form delivery providers may process technical information, such as your IP address and request details, when operating their services.
2. How your information is used
Information you submit is used to receive and respond to your enquiry, understand the support you are seeking, and communicate about relevant next steps. Submitting this form does not subscribe you to a marketing newsletter.
3. Form delivery and service providers
Our contact form uses FormSubmit to deliver enquiries to SWIX by email. When you submit the form, the information is sent to FormSubmit and processed through email delivery services. Website hosting and email providers also process information needed to operate their services. Read FormSubmit’s privacy terms for information about its practices.
4. Storage and security
Submitted enquiries are delivered to our email system. Service providers may process or store information in countries other than your own. No online transmission or storage system can be guaranteed completely secure. Please avoid sharing identity documents, passwords, financial details, or sensitive personal information in your message.
5. Retention
Enquiry information is retained as needed to handle the enquiry and related communications, and to meet applicable legal obligations. The appropriate retention period depends on the purpose of the communication and any subsequent service relationship.
6. Cookies and browser storage
The website’s own scripts do not currently set cookies or use browser storage for analytics or advertising. Third-party services may process technical information or use cookies under their own policies. You can manage cookies through your browser settings.
7. Your choices and requests
You may leave the message field blank or choose not to submit an enquiry. Depending on applicable law, you may have rights to access, correct, delete, or restrict use of your personal information. To make a privacy request, use our contact form and describe your request without including sensitive documents. We may need to verify your identity before acting on a request.
8. Policy updates
We may update this policy when website features or information-handling practices change. The latest revision date appears above. Please also read our Terms and Conditions.